returning guests registering for subsequent events
Hi. First, I'm with a licensed site that has Adobe Connect 8 Service Pack 1 installed.My questions regard guests who have already registered for one event then trying to register for subsequent...
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zeriphon,1. Yeah, the messages can be fairly cryptic, but the situation is that the users can't re-register with a new password. Once an account has been created, it is intended that they continue to...
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Thank you Jorma for the reply; that answers most of my questions.Regarding question 2 though, I'm asking about someone who has forgotten their password, so cannot get past the email/password screen....
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Re: returning guests registering for subsequent events
When the user clicks on the "Forgot your password?" link, they should see this:They put in their email and the Connect system will send them a link to reset their password.
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Hmmm...I don't get that page as a guest or as a user, and I think I've figured out why. When I try clicking on "forgot your password?" on our Connect site login page (as opposed to a link for an event...
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I'm having the same issue except our guests are new and have never had an email address set up and they continue to receive "Not a valid e-mail address" and "The new password doesn't match the verify...
View ArticleRe: returning guests registering for subsequent events
We have the same issue. We're using LDAP integration for our employees but when guests use the "Forgot your password?" link on a registration page nothing happens. It's been like this for several...
View ArticleRe: returning guests registering for subsequent events
So for your events, have you just unchecked the box that requires pre-registration? Or how do your attendees gain access to the event? Our event is 10/19 and the url has been posted and I can't update...
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